The approach fosters a sense of ownership as it empowers communities to shape exhibitions in their own terms and take control over their narratives. Museums become a forum and platform for social change when they open their doors to underrepresented actors and offer them the space to share multiple, parallel, and sometimes conflicting perspectives. In this regard, an association of museums in the English county of Cornwall (Goskar, 2019) sought the opportunity to experiment with social democracy by launching a curatorial training course, turning volunteers into museum professionals while they actively engaged through a series of co-production and co-creation activities. Shared decision-making and mutual learning opportunities appear to be key when it comes to cultural heritage, social and public history, allowing museums to address gaps and challenge stereotypes as they work towards a more inclusive, cohesive and equitable society. 

Inclusivity and participation in museums can finally be enhanced by another facet of our modern times: technical innovation and the increasingly upscaling transformation of our environment with digital tools. Virtual reality (VR) and augmented reality (AR) technologies have long made their ways into museum spaces, challenging barriers to physical participation when collections and exhibitions can be browsed from mobile devices. Visitors can easily enjoy immersive journeys or digital storytelling that amplify works of art and turn them into entire worlds of their own.